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Google has updated its policies in the Google Merchant Center to classify AI-generated reviews as spam. This move aims to maintain the integrity of customer reviews and prevent the manipulation of ratings and feedback. Businesses using AI-generated reviews to boost their reputation may face penalties or removal from the Google Merchant Center. This policy change emphasizes the importance of genuine and authentic customer feedback.
https://support.google.com/merchants/answer/13791493#:~:text=We%E2%80%99re%20adding%20a,%3Cis_spam%3E%20attribute